AN INTEGRATED APPROACH TO IMPROVING SERVICE QUALITY IN TOURISM THROUGH TIME MANAGEMENT AND DIGITAL TECHNOLOGIES
Keywords:
tourism, service quality, time management, digital technologies, service speed, operational efficiency, customer satisfaction, digital transformation.Abstract
This article examines the interrelationship between time
management and digital technologies in improving service quality in tourism.
Service quality is considered as a multidimensional phenomenon shaped by the
interaction of human resources, technological capabilities, management processes,
and time efficiency.
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