Cultural Models of Complaining in Uzbek and English: A Discourse-Pragmatic Analysis

Abstract

The present article investigates complaints as a form of interpersonal discourse in Uzbek and English, with a focus on cultural models and discourse strategies. Complaints are analyzed as socially situated practices that reveal speakers’ attitudes toward politeness, power, and solidarity. Drawing on examples from everyday communication, the study shows that English complaints are typically framed as personal concerns, whereas Uzbek complaints often reflect collective values and moral expectations. The article highlights the importance of cultural awareness in cross-linguistic pragmatics and discourse studies.