TECHNOLOGY-ENHANCED ENGLISH LANGUAGE LEARNING IN HIGHER EDUCATION: BENEFITS, CHALLENGES, AND LEARNING OUTCOMES

Abstract

In recent years, the integration of digital technologies into higher education has significantly transformed English language learning. Universities increasingly rely on language learning applications, virtual classrooms, learning management systems, and interactive platforms to support students’ academic language development. This study explores the benefits, challenges, and learning outcomes associated with technology-enhanced English language learning in higher education contexts. A mixed-methods research design was employed, involving surveys conducted among university students and interviews with English language instructors. The findings indicate that digital tools enhance student engagement, promote autonomous learning, and contribute positively to the development of speaking, listening, reading, and writing skills. However, the study also reveals challenges related to digital literacy, unequal access to technology, and the need for teacher training. The results suggest that technology becomes most effective when integrated strategically into pedagogical practices rather than used as a supplementary tool without clear instructional goals.